Welcome to MochaThemes

Thank you for your purchase of a MochaThemes product! You can expect a response within 24 hours, Monday through Friday. Our support staff does not generally work on weekends.

Keep in mind that ThemeForest authors are not required to provide any after-sale support at all. We provide limited support for free out of the goodness of our hearts, so please be patient and polite. Please note that we cannot provide support for theme customizations, or for issues with third-party software.

Before opening a ticket, be sure to read over the documentation file included with the product, as the majority of support questions have already been answered in the documentation. Also make sure you are using the most recent version of the theme, because if another user has already reported the issue you are experiencing, there may be a newer version of the theme already available that has fixed your issue.

Thanks again, and don't forget to rate our products 5 stars on ThemeForest! We strive to provide a 5-star product and service, so if you do not feel that you can leave a full 5 stars, please let us know what we can improve.
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